Lifelong Learning Programs Kent Lifelong Learning Lifelong Learning Programs I am looking for Learning Opportunities for... - Any -Professional DevelopmentTrades / Skilled LaborCEUs for Teachers / Counselors / Social WorkersSenior GuestPersonal DevelopmentTechPrep / Career Technical EducationMajors and DegreesYouth Select an Interest Area - Any -Analyzing and Problem SolvingBusiness Operations, Finance and EfficienciesCommunication SkillsContinuing Education Units (CEUs)HealthcareLeadershipManagement and SupervisionProfessional Writing, Presentations and DesignProject ManagementSalesSenior GuestTechnical and SoftwareTrade SkillsYouth Opportunities Enter a Keyword Department Programs: Tailored Contract Training Location: On-site or Client-Selected Location Term: Flexible Why hire a private consulting firm that tries to sell you one solution when you can partner with a world-class university whose performance consultant... 5s+/Visual Workplace Location: On-site or Client-Selected Location Term: Flexible 5S+ is the foundation for a disciplined approach to organizing and standardizing the physical condition of the workplace. Explore and practice the con... Adobe Illustrator Essentials Location: Online - Self-paced Term: Fall, Summer Adobe Illustrator is the industry standard computer illustration software. Use Illustrator to draw shapes and design logos, flyers, posters, banners, ... Adobe InDesign Essentials Location: Online - Self-paced Term: Summer Adobe InDesign is the industry standard page-layout program that works with Adobe Illustrator and Photoshop seamlessly. InDesign allows you to create ... Adobe Photoshop Essentials Location: Online - Self-paced Term: Fall, Summer This fundamental course covers Adobe Photoshop CC's most commonly used tools, menus and panels. You'll learn all the basics of Photoshop to effectivel... Advanced Data Analysis Location: Online - Self-paced Term: Fall, Summer After taking this Advanced course in Data Analysis, participants will be able to perform inquiries that will be useful to the business or organization... Advanced Power BI Location: Online - Self-paced Term: Fall, Summer Expand your knowledge of Power BI Desktop to the highest level. This course focuses on the advanced capabilities of Power Query, Data Modeling and Rep... Advanced Skills for Managing Projects Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Essential Skills for Managing Projects is a prerequisite for this program This one-day program focuses on the dynamics of communication on projec... All Certificate Programs Location: Independence, North Canton, Cuyahoga Falls, Live Virtual Meeting through Zoom Term: Fall, Spring Choose from a variety of professional development opportunities offered in Independence, North Canton and through live virtual meetings on Zoom. Progr... An Introduction to Lean Six Sigma Location: On-site or Client-Selected Location Term: Flexible For years many companies have struggled with the dilemma of which improvement program to use: Lean or Six Sigma. While some continue to debate the iss... Being an Accountable Employee Location: On-site or Client-Selected Location Term: Flexible In today’s workplace, employees are accountable for taking action, not placing blame. In this program, participants will identify the communication be... Blueprint for Building Trust Location: On-site or Client-Selected Location Term: Flexible In this program, the Kent State facilitator will assist participants with understanding the impact their behavior has on the rest of their organizatio... Bookkeeping Certificate Location: Online - Self-paced Term: Flexible How do you manage the finances of a business? Whether you are an entrepreneur, running a family business or just looking to advance your career and ad... Buddy to Boss: Making the Transition from Peer to Supervisor Location: Independence, North Canton Term: Fall, Spring Moving into a leadership role is a natural progression in an employee’s career. Often this transition means that the new leader is now ‘in charge’ of ... Building a Coaching Culture Location: On-site or Client-Selected Location Term: Flexible Coaching is no longer restricted to private conversations for the privileged few at the top. It is not just a perk for rising stars. Today coaching is... Building a Culture of Accountability Location: On-site or Client-Selected Location Term: Flexible In this program, participants will learn the importance of building relationships that support maximum accountability for achieving organizational suc... Building the Spirit of Teamwork Location: On-site or Client-Selected Location Term: Flexible Are you looking for a better understanding of the team building process? If so, this program will guide you through the four basic stages of team deve... Business Writing Location: Online - Self-paced Term: Fall, Summer Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for ... CELEMI Agile Move™ Location: Live Virtual Meeting through Zoom Term: Fall, Spring In CELEMI Agile Move™, participants work in teams to explore and develop an Agile mindset. This digital business simulation is set in a fictitious com... CELEMI Decision Base™-Sharpening Your Strategic Business Acumen Location: On-site or Client-Selected Location Term: Flexible Six capital-intensive companies are competing for customers in a highly competitive, rapidly changing marketplace. Participants take on the role of th... CELEMI Exploring Change™ Location: On-site or Client-Selected Location Term: Flexible Change management is an essential skill for every employee. The ability to engage employees in change is rapidly becoming a key element of business su... CELEMI PartnerStock™-Unlock Your Supply Chain Potential Location: On-site or Client-Selected Location Term: Flexible Are you struggling with inventory levels and lead times? Do your colleagues continue cemented behaviors – despite directives, training and kickoffs? T... CELEMI Tango™ - Success Through People Location: On-site or Client-Selected Location Term: Flexible CELEMI Tango™ helps employees enhance their skills in attracting, developing and retaining the right talent and clients, and teaches them how to gain... Certificate for Emerging Leaders Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Kent State’s Certificate for Emerging Leaders is designed to help those who have the potential and desire to be a leader or are new to leadership rol... Certificate in Business Writing Location: Online - Self-paced Term: Flexible Discover the keys to successful writing for the workplace. Whether writing a report, memo, letter or publicity notice, business writing has some defi... Certificate in Data Analysis Location: Online - Self-paced Term: Flexible Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have so... Certificate in Project Leadership Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring While managing projects to the traditional project constraints of time, scope and budget are important, project leadership ensures that the organizati... Certificate in Project Management Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Successful project management is a vital skill in today's business world. Organizations are faced with increasing pressure to complete projects in sho... Certificate of Training and Development Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Kent State’s Certificate of Training and Development provides you with the skills and knowledge necessary to design and deliver effective employee tra... Champions Training Location: On-site or Client-Selected Location Term: Flexible You will learn to become an effective Champion and/or Team Leader so that you can effectively support your continuous improvement initiatives. Underst... Closing Procedures and Financial Statements Location: Online - Self-paced Term: Fall, Summer This course shows participants how to create a worksheet used to adjust the account balances and prepare the financial statements. Use the financial s... Coaching Accountability for Impact on People and Results Location: Independence, North Canton Term: Fall, Spring The balance between productivity and work relationships is the key to team success. When people choose difficult behaviors that inhibit a culture of a... Coaching Employee Performance Location: On-site or Client-Selected Location Term: Flexible In this program the facilitator provides a practice-based approach to assist participants in learning coaching skills. The focus is on techniques for ... Coaching for Top Performance Location: Independence, North Canton Term: Fall, Spring Are you prepared to get the best from your organization’s employees? The greatest impact managers and leaders can make on their organization comes fro... Coaching Generations in the Workplace Location: On-site or Client-Selected Location Term: Flexible Each of the four generations in today’s workforce defines “work” differently, requiring diverse coaching techniques. Each generation has a unique pers... Communicating With and Influencing Project Stakeholders Location: On-site or Client-Selected Location Term: Flexible One of the major reasons for project failure is poor communication with stakeholders during the project. Stakeholders are the individuals who are invo... Communicating With Influence for All Associates Location: On-site or Client-Selected Location Term: Flexible There are many work situations that require the skill of influencing others: convincing one department to respect another's deadlines, presenting new ... Communicating with Influence for Leaders Location: On-site or Client-Selected Location Term: Flexible In ever-changing organizational environments, achieving employees’ fast buy-in and meaningful commitment to change is a key competency for today’s lea... Communication Strategies for Generations Working Together Location: On-site or Client-Selected Location Term: Flexible There are several generations of customers and employees in most organizations today, creating new and unique customer service, management and teamwor... Crash the Barriers: Build Your Team Location: Independence, North Canton Term: Fall, Spring Learn how you REALLY operate within a team and how you set your team up for success or failure. This program is designed to teach you, as a leader, ho... Creating a Shared Vision Facilitated Session Location: On-site or Client-Selected Location Term: Flexible In this facilitated session, participants will come together to discuss their vision for their organization moving forward. With open discussion, they... Creating an Accountable Culture Location: On-site or Client-Selected Location Term: Flexible In today’s empowered team environment, managers must encourage accountability for innovation, creative problem solving and effective performance. Thro... De-Escalating Difficult Customer Interactions Location: On-site or Client-Selected Location Term: Flexible This program is designed to assist anyone who interacts with customers either in-person or via telephone or email. Trying to maintain a "customer firs... Dealing With Difficult Behaviors Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring One of the greatest causes of workplace stress is dealing with “problem” people: customers, co-workers, employees, or managers. Most people’s reacti... DiSC®: Keys to Improved Communication Location: Live Virtual Meeting through Zoom Term: Fall, Spring Learn how behaviors, motivators and personal styles impact our relationships at work and at home. This innovative and interactive session is based on ... Each One Teach One: Engaging Employees in Experiential Learning Location: Independence Term: Fall, Spring This highly interactive program focuses on the Accelerated Learning Model of training for adults. You will: Create an Inviting, Supportive Learning En... Effective Communication Location: On-site or Client-Selected Location In this program, participants will define the key elements of effective interpersonal communication and learn to apply the Communication Model. Each i... Effective Copywriting Location: Online - Self-paced Term: Fall, Summer Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are ... Effective Mentoring for High Potentials Location: On-site or Client-Selected Location Term: Flexible Are you interested in identifying your personal interaction style and how it impacts your mentoring style? Would you like to create an optimal mentori... Effective Organizational Leadership: Engage and Execute Location: Independence, North Canton Term: Fall, Spring In this program, you will learn the characteristics of great leadership and identify the key elements of leadership, how they differ from management a... Effective Performance Management for Managers and Supervisors Location: Independence, North Canton Term: Fall, Spring Participants will review their role in managing performance. They will learn how to set and manage expectations and determine SMART goals. The facilit... Emotionally Intelligent Teams Location: On-site or Client-Selected Location Term: Flexible What makes some teams more successful than others? It is their level of trust and confidence in each other. Often, building trust can be difficult and... Employment Law for Human Resource Professionals Location: On-site or Client-Selected Location Term: Flexible Are you interested in reducing your organization's risk of legal issues during employee management situations? In this program, you will learn and gai... Enhancing Interpersonal Communication Skills Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Effective communication skills give you the power to achieve success in your supervisory role, as well as in all of your relationships. Influencing ot... Entrepreneur Boot Camp Location: Online - Self-paced Term: Fall, Summer Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show th... Entrepreneurial Marketing Location: Online - Self-paced Term: Fall, Summer To succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers participants a step ... Entrepreneurship Certificate Location: Online - Self-paced Term: Flexible Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ... Essential Skills for Managing Projects Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring In this two-day program, participants will learn the essential concepts and methods to plan, manage and carry out projects. This is a hands-on progra... Evaluating Employee Performance to Drive Accountability Location: On-site or Client-Selected Location Term: Flexible Dissatisfaction with traditional performance management processes are on the rise, highlighted by a recent study indicating that more than 75 percent ... Exceptional Service for All Generations Term: Fall, Spring Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth... Exceptional Service for All Generations Location: On-site or Client-Selected Location Term: Flexible Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth... Exceptional Service for All Generations Term: Fall, Spring Do you interact with several generations of internal and external customers? Have you noticed how the expectations of one generation differ from anoth... Facilitation Skills Location: On-site or Client-Selected Location Term: Flexible Participants will gain the knowledge and skills to both understand and deliver in-house facilitation services. The first day covers the foundation of ... Finance and Accounting for the Non-Financial Professional - CELEMI Virtual Apples and Oranges™ Location: Live Virtual Meeting through Zoom Term: Fall, Spring Do you know how to read and interpret financial statements? Are you comfortable discussing with your colleagues and leaders cost drivers, cash flow, f... Fundamentals of Lean Kaizen Location: On-site or Client-Selected Location Term: Flexible Lean is a systematic approach to eliminating waste so that every process step adds value for the customer. Fundamentals of Lean provides an overview o... GD&T Location: On-site or Client-Selected Location Term: Flexible GD&T is the common language of engineering drawings. In 1994, the Industry Standard underwent a major revision. This comprehensive program covers all ... General Ledger and Month End Procedures Location: Online - Self-paced Term: Fall, Summer In this course, learn how to post journal entries to the correct general ledger accounts impacted by each transaction. This course will show participa... Get to the Point! Delivering Clear and Concise Technical Information Location: On-site or Client-Selected Location Term: Flexible Delivering a clear, concise and polished technical presentation sets you apart! Participants will have the opportunity to present one brief technical ... Graphic Design Software Essentials Certificate Location: Online - Self-paced Term: Flexible The Adobe software tools are the leading software for graphic design. Adobe Illustrator is the industry-standard computer illustration software. Use I... How to Think һԹ and Leverage Data Term: Fall, Spring For the business professional data is the voice of the process. This voice is used to distinguish between satisfactory and unsatisfactory products and... Human Resources (HR) Fundamentals for Non-HR Professionals Location: Independence, North Canton Term: Fall, Spring In this program frontline leaders will learn about relevant human resource (HR) topics and functions that impact daily operations. Participants will g... Identifying the Ideal Client Location: North Canton, Cuyahoga Falls Term: Fall, Spring Many organizations struggle to clearly communicate what they do, who they serve, and why prospective clients should choose them. As a result, valuable... Influencing Others Location: On-site or Client-Selected Location Term: Flexible In this program, a variety of psychological techniques are presented and discussed. It includes a range of role plays and group discussions that will ... Influencing Up Location: Independence, North Canton Term: Fall, Spring When you take the time to cultivate a productive working relationship – by understanding the strengths and weaknesses of your superiors – everyone win... Integrating Social Media in Your Organization Location: Online - Self-paced Term: Fall, Summer Take away a practical strategy and techniques for implementing a social strategy for your organization or business. Learn the top five considerations ... Intermediate Data Analysis Location: Online - Self-paced Term: Fall, Summer Many business decisions involve comparing groups for differences. For example, would men and women prefer different product features? In addition, rel... Intermediate Power BI Location: Online - Self-paced Term: Fall, Summer Delve further into Power Query to ETL (Extract, Transform and Load) your data. Build the Data Model using modeling features and relationships. Perform... Internal Consulting: Building Your Consultative Skills Location: On-site or Client-Selected Location Term: Flexible In this program, participants explore the many dimensions of the effective internal consultant. In the role of internal consultant you spend a lot of ... Introduction to Artificial Intelligence (AI) - The Basics Term: Fall, Spring Discover the power and potential of Artificial Intelligence in this beginner-friendly, 4-hour course designed for curious professionals and lifelong l... Introduction to Data Analysis Location: Online - Self-paced Term: Fall, Summer Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have so... Introduction to Minitab Location: On-site or Client-Selected Location Term: Flexible Participants will learn to use Minitab statistical software to analyze data using the basic tenants of the program. The Origins of Statistical Softwar... Introduction to Power BI Location: Online - Self-paced Term: Fall, Summer Gain insights into your data! Power BI (business intelligence) is a widely used business analytics service offered by Microsoft. Power BI Desktop is a... Introduction to Social Media Location: Online - Self-paced Term: Fall, Summer Get involved in the move from in-person to online communication. Learn what social media are and their role in your business and personal life. Find o... Leadership Foundations Certificate Location: On-site or Client-Selected Location Term: Flexible Leadership not only entails driving organizational results, but also developing people who perform at their highest level to meet their individual goa... Lean Six Sigma Black Belt Training and Certification Location: Live Virtual Meeting through Zoom Term: Fall, Spring A Lean Six Sigma Black Belt is known as a highly trained team leader, communicator, statistical analyst and project manager. In this program you will ... Lean Six Sigma Green Belt Training and Certification Location: Live Virtual Meeting through Zoom Term: Fall, Spring A highly trained professional, skilled in continuous improvement tools and techniques with the understanding of the concepts of Lean and Six Sigma, ca... Learn Leadership Executive Overview Location: On-site or Client-Selected Location Term: Flexible In this program, the facilitator provides executive leadership with an overview of Lean management concepts that will enable them to lead and support ... Making Great Decisions Location: Independence, North Canton Term: Fall, Spring When was the last time you or your team sat down and evaluated the lessons learned from either a great decision or a bad decision? Managers, employees... Managing Discipline Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Manage discipline effectively and your organization will observe reduced discord among employees, decreased numbers of grievances and increased produc... Managing Transition and Embracing Change During Challenging Times Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring For the past several months we’ve been living in a scary, unpredictable world. Change is happening at an alarming rate both personally and professiona... Marketing Using Social Media Location: Online - Self-paced Term: Fall, Summer Develop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in exploring major soci... Mastering the Sales Essentials Location: North Canton, Cuyahoga Falls Term: Fall, Spring Are the sales techniques that your staff utilizes on a daily basis following a proven method of success, or are they simply implementing “trial and er... Mental Bandwidth - Strategies for Team Leaders Location: On-site or Client-Selected Location Term: Flexible Leadership not only entails driving organizational results, but also developing people who perform at their highest level to meet their individual goa... Mental Bandwidth Basics Location: On-site or Client-Selected Location Term: Flexible Mental bandwidth is the moment-to-moment amount of brain resources that each person possesses. Like time and physical energy, there is a limit to the ... Mentoring: The Quest and the Legacy Location: On-site or Client-Selected Location Term: Flexible Mentoring is thought of usually from the perspective of youth development programs such as Big Brothers Big Sisters. Mentoring goes far beyond that an... Micosoft Word - Intermediate Location: On-site or Client-Selected Location Term: Flexible Build your Word skills by learning how to create and manage styles, work with templates, format tables and columns, and use review and document manage... Microsoft Excel - Advanced Location: On-site or Client-Selected Location Term: Flexible Apply the if and sum if functions; use a nested if function to evaluate complex conditions; use the round function to round off numbers, use pmt funct... Microsoft Excel - Basic Location: On-site or Client-Selected Location Term: Flexible Learn how to use the help system and navigate worksheets and workbooks Create basic workbooks by entering and editing text, values, formulas and pictu... Microsoft Excel - Intermediate Location: On-site or Client-Selected Location Term: Flexible Work with more advanced formatting options including styles, themes, backgrounds and watermarks Save workbooks as webpages and pdf files Insert and ed... Microsoft Outlook - Advanced Location: On-site or Client-Selected Location Term: Flexible Manage the mailbox Work with notes and journal folders Manage calendar and contacts Work with collaboration features Templates and forms Business cont... Microsoft Outlook - Intermediate Location: On-site or Client-Selected Location Term: Flexible Kent The Center for Corporate and Professional Development Microsoft Outlook - Intermediate Customize Outlook Work with multiple folders Customiz... Microsoft Powerpoint - Basic Location: On-site or Client-Selected Location Term: Flexible Create presentations Add graphics, tables, charts to slides Rearrange and format slides Add transitions, animations, timings Print slides in different... Microsoft Powerpoint - Intermediate Location: On-site or Client-Selected Location Term: Flexible Create and use templates and themes Add and modify graphics and multimedia Insert and customize tables and SmartArt graphics Design interactive and cu... Microsoft Word - Basic Location: On-site or Client-Selected Location Term: Flexible Write and edit documents Format and adjust fonts, font sizes, colors, bullets and margins Cut, copy and paste text Add and modify graphics and tables ... Motivating Employees Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Motivating employees is a critical skill for supervisors to engage their team in the organization’s success. Participants will review motivational the... Moving Positively Through Change Location: On-site or Client-Selected Location Term: Flexible Change is difficult but it’s a fact of life. This session will help you to understand the process of change and give you ways to navigate and manage i... Online Certificate Programs Location: Virtual Term: Flexible Develop your skills at home with these online certificate programs! Complete these certificate programs in just a few short months. Engage with other ... Online Industrial Maintenance Training Location: Online - Self-paced Term: Fall, Spring Kent State University offers a nationally recognized Online Industrial Maintenance Technician Training program designed to meet the increasing demand... Positioning Yourself as a Brand Ambassador Location: On-site or Client-Selected Location Term: Flexible In this two-day program, you will: Instill Greater Level of Confidence as a Brand Ambassador (i. e., Media Spokesperson, Client Representative or Comm... Power BI Certificate Location: Online - Self-paced Term: Flexible Gain insights into your data using business intelligence software – Power Business Intelligence. Power BI is a widely used business analytics service ... Practical Agile Project Management Location: Independence, North Canton Term: Fall, Spring The Agile Project Management approach has been helping organizations reach strategic results since the Agile Manifesto was written in 2001. Since then... Practical Tools for Managing Workplace Anxiety Location: Independence, North Canton Term: Fall, Spring The workplace is one of the leading locations where people experience stress and anxiety.Workplace anxiety is a serious condition that affects two out... Presenting a Persuasive Business Case Location: On-site or Client-Selected Location Term: Flexible Achieving buy-in from decision-makers requires a concisely prepared and dynamically presented persuasive message. Decision-makers often have preconcei... Preventing Workplace Harassment Location: On-site or Client-Selected Location Term: Flexible In this program, the participants will define and understand harassment terminology so that they can recognize what is and is not unlawful harassment ... Prioritizing Projects, To-Do Lists and Interruptions Location: On-site or Client-Selected Location Term: Flexible This program is for busy managers, supervisors, leaders and professionals who need to juggle multiple projects, tasks and interruptions. Learn to shri... Professional Certificate in Digital Marketing + Professional Certified Marketer from American Marketing Association Location: Online - Self-paced Term: Flexible Two Great Marketing Leaders. One Powerful Course. Not only will you receive a DMI certification, but you also receive the Professional Certified Marke... Professional Customer Service Communication Skills Location: On-site or Client-Selected Location Term: Flexible What is your impact on both internal and external customers? Would they recommend you to others? Achieving individual and company goals, developing hi... Project Leadership Location: Independence, North Canton Term: Fall, Spring Organizing and managing the day-to-day activities of a project can be challenging enough. However, successful project managers must also have the skil... Project Management Executive Overview Location: On-site or Client-Selected Location Term: Flexible There is a noticeable trend among excellent organizations – they are moving toward a more project-oriented approach to managing their businesses. Proj... Project Portfolio Management Location: Independence, North Canton Term: Fall, Spring Successfully managing a single project takes a precarious blend of structure and socio-cultural skills. Managing a portfolio of projects is that same ... Quick Changeover Location: On-site or Client-Selected Location Term: Flexible Quick Changeover is a five-step process aimed at reducing the changeover time in any process that requires the flexibility to adapt to changing custom... Revenue Growth & Business Development Blueprint Location: North Canton, Cuyahoga Falls Term: Fall, Spring Many organizations work hard to generate growth but struggle with inconsistency, unclear priorities, ineffective messaging, or a lack of visibility in... Sales and Business Development Certificate Location: Cuyahoga Falls, North Canton Term: Fall, Spring Kent State’s Sales and Business Development Certificate equips professionals with the skills to generate stronger client relationships, communicate v... Securing Project Success Through CELEMI Cayenne™ Location: On-site or Client-Selected Location Term: Flexible Everyone wants to lead successful projects and be an effective project manager. However, project management is challenging. Time constraints, budgets ... SHRM Certification Prep+ Location: Live Virtual Meeting through Zoom Term: Fall, Spring Establish yourself as a globally-recognized human resource expert by earning the standard in HR certification: SHRM Certified Professional (SHRM-CP) a... Social Media for Business Certificate Location: Online - Self-paced Term: Flexible Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government and other ... Standardized Work and Continuous Flow Location: On-site or Client-Selected Location Term: Flexible Standardized Work is essential to achieving and sustaining Lean processes. Standardized Work is a people focused tool designed to document current bes... Statistical Process Control Location: On-site or Client-Selected Location Term: Flexible Participants will gain basic training regarding the use of statistical methods in order to assure consistent quality of a manufactured product or serv... Strategies for Leading the Multigenerational Team Location: Independence, North Canton Term: Fall, Spring Today’s workplace is affected by six generational mindsets. Each generation offers diverse assets to any organization. This program explains the ori... Supervision And Management Advanced Certificate Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring In addition to the Certificate of Supervision and Management Fundamentals Certificate, we offer a Certificate of Supervision and Management Advanced ... Supervision and Management Fundamentals Certificate Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Supervising and managing employees is an incredibly challenging role, especially in today’s ever-changing work environment. It comes with extraordinar... The Business Plan Location: Online - Self-paced Term: Fall, Summer Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, part... The ROI of Happiness: Proven Strategies for Becoming Happier and More Successful at Work Location: On-site or Client-Selected Location Term: Flexible We’ve always been taught that if we work hard enough and achieve our goals, then we’ll be happy. But research shows that success comes as a result o... Theory of Constraints Location: On-site or Client-Selected Location Term: Flexible A system is only as strong as its weakest link. Generally, Lean tools that teach us how to create flow ignore this. We are taught to balance the line ... Turning Conflict Into Collaboration Location: Independence, North Canton, Live Virtual Meeting through Zoom Term: Fall, Spring Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation,... Understanding Debits and Credits Location: Online - Self-paced Term: Fall, Summer In this course, participants will learn about the accounting equation and the five categories involved in every business (Assets, Liabilities, Owner’s... Understanding Emotional Intelligence to Increase Your Effectiveness Location: Independence, North Canton Term: Fall, Spring Studies have shown that an individual’s level of Emotional Intelligence (EI) can be a greater predictor of success in the workplace than IQ. We see th... Value Stream Mapping (VSM) Location: On-site or Client-Selected Location Term: Flexible Value Stream Mapping (VSM) is a powerful tool for analyzing information and material flow throughout an organization. You will learn the step-by-step ... What Communication Style Are You? Location: On-site or Client-Selected Location Term: Flexible The most productive work teams are those whose team members understand and adapt to the diverse communication styles of their colleagues. The facilita... What's Preventing Your Team's Success? Overcoming the Critical Five Dysfunctions of a Team Location: On-site or Client-Selected Location Term: Flexible Based on Lencioni’s Five Dysfunctions of a Team the facilitator will define the Five Dysfunctions of a Team Model. Participants will engage in a team ... Working Together to Achieve Results Location: On-site or Client-Selected Location Term: Flexible In today’s collaborative work environments, it is imperative for employees to find ways to work together effectively to achieve required results. In t... Workplace Bullying Location: On-site or Client-Selected Location Term: Flexible In this program, participants will leave with an increased understanding of harassment and bullying behaviors and be able to identify warning signs of... Writing News and Press Releases Location: Online - Self-paced Term: Fall, Summer Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting the word out is a...
