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Peer Mediators

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Peer Mediators

Peer mediators are student employees trained to manage conflicts. Much like a Resident Assistant, a peer mediator is here to listen and provide support during challenging situations. The peer mediator will listen to a student's issue and facilitate reflective dialogue to help maintain relationships, navigate differences, or find equitable solutions.

Services

  • Mediations: A conversation between two or more people facilitated by a neutral third party. The mediator will provide a space for all parties to speak and ensure that a civil discussion can take place. The participants will determine their own outcome, and the mediator will ensure that all parties agree upon the solution.
  • Conflict Coaching: A one-on-one conversation with a peer mediator to help improve an individual's ability to manage conflicts. A peer mediator may coach a student to consider new perspectives, provide tools for initiating conversations, and create an unbiased space for sharing frustrations.
  • Facilitation: Like a mediator, a peer mediator creates a space for a group of people to share their thoughts and fosters an environment where all voices are heard and valued.

FAQ

Why ask for help?

Conflict is inevitable and can evoke a range of emotions that influence our actions. Our staff encourages you to find the best outcome based on your situation, ensuring fairness and helping you find your own solutions.

What can I expect during a mediation?

The mediator will:

  • Find a space where all parties are comfortable talking.
  • Set ground rules to ensure a respectful process.
  • Act as a neutral party and assist both participants in expressing their points of view, interests, and goals of the mediation.
  • Encourage participants to explore solutions to the identified issues and determine a path forward toward a potential agreement.
Is the process confidential?

The process is semi-confidential, involving only the necessary parties based on the information shared. A peer mediator will not share any information casually and will not share the information beyond documenting that the conversation happened.

While the mediation is private, our staff are "responsible employees". They must report any information regarding sexual assault, discrimination, suicidal ideation, and threats of harm. You may need to speak with KSUPD, the Title IX office, or SRVVS based on your situation.

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